United Uniform Distribution LLC - Buffalo, New York

Diane

Not worth the drive!!!! Horrible price's and they definitely mark them up compared to other stores because it’s in Amherst police district and sheriff town!!!! Don’t have any sizes you need in stock!!! This is definitely a store you visit once and never again come back due to multiple disappointments!!! 10 thumbs down 👎🏼 if I had that many thumbs!! Another funny thing is they say they’re having a sale but the selection is silly and sad!!! Big rip off and disappointing!!!! Don’t waist your time money gas or mental stress!!! Stay away!!!

Jeff B.

STAY AWAY FROM THIS AWFUL COMPANY!!!! Their customer service is the WORST. I made a purchase online and called the next day to cancel my order. I was told I would receive a confirmation email that the order has been cancelled. 2 weeks later, I receive an email stating the order has shipped. I called customer service and was told to send the package back, but they would not provide me with a return shipping label. I had to pay $30 to ship the package back to the company and they would not reimburse me for the shipping cost, even though their company made the mistake of shipping the order to me after I had cancelled it and was charged for the order. This is a very shady company and likes to screw over their customers. STAY AWAY!!! I would give them 0 stars if it was possible.

Tamika M.

Very helpful, I heard the place was mean but once I got there and arrived they were noce and helpful and assisted me with my purchase. Awesome place.

Emily R.

Such terrible turn around!
I initially ordered in on January 4th, I did not receive confirmation of purchase (other than my money being taken from my bank account) until January 19th, when it arrived there next day. I had a problem with my order and requested a return. I shipped it back, at my own expense, on January 30th. No confirmation again until I emailed on March 1st. A day later, they then informed me they did not have the item in stock. I requested a return on March 6th, they said “allow 2-7 days to reflect in your account.” I emailed on March 23 asking where my return was. Today, March 28th they say that the return was just processed today”… 22 days from the requested return date.
Very poor service and very disappointing.

blake

been over a month & i haven’t heard a single thing about my pants i’ve ordered.

Russell W.

Had ordered some boots in the first of April. Even after reading the reviews. Thought this place may of had run of bad supply luck.So They had what I was looking for. I have called and emailed to check the status on my order because it still says "awaiting fulfillment", Never did it say it was not in stock nor it would take a long period of time to get it. Even charged me shipping upfront. When I called about my order, They pretty much said if you don't like the wait then I can get always get refund. I am currently searching for the boots at other outlets.Hopefully i can find somewhere.

joanne D.

Asked if I could hem baseball pants for grandson, said sure. Nope!!! Took to United Uniform and they were beyond terrific. Took only 20 minutes while we waited. They were so nice.

Randal B.

Made a purchase on July 19. Still had not shipped as of July 26. No notifications from company. I called and tried to cancel and was told it "just shipped." Within 30 minutes I had a tracking number. I had already purchased the item elsewhere!

Terrible business practices! DO NOT BUY FROM THE COMPANY!!