Audi Downtown LA

Excelente servicio

Muy buenos vendedores atiende muy bien al cliente

Excelente servicio

“I recently had the pleasure of purchasing a new car from Audi Downtown LA, and I couldn’t be happier with the experience. From the moment I walked in, I was greeted with friendly, attentive service that made me feel welcome and valued as a customer. The sales team was knowledgeable and patient, taking the time to understand my needs and preferences, without any pressure to make a quick decision. The entire process was seamless, from selecting the right vehicle to exploring financing options. My sales representative Nikki went above and beyond to ensure I got the best deal possible, and they explained everything clearly every step of the way. The car was delivered in perfect condition, and they even took the time to walk me through all its features, ensuring I felt confident driving off the lot. Overall, the professionalism and genuine care shown by the staff made this one of the best car-buying experiences I’ve ever had. I highly recommend Audi Downtown LA to anyone looking for a hassle-free, enjoyable car purchase. I will definitely be coming back for my future vehicle needs!”

I can’t say enough great things about my service representative, Val R., at Audi Downtown LA! He consistently provides outstanding customer service, ensuring I fully understand everything happening with my vehicle. He takes the time to listen and truly understands my needs, making the entire service experience seamless. If my car needs to stay in the shop, he always makes sure I have transportation, which I really appreciate. He is professional, attentive, and always a pleasure to work with. Hands down, my favorite Audi service guy—highly recommend!

I brought my car to Audi Downtown LA for service, and it was a breeze. Daryl took good care of me, getting the service done quick and smooth. Since I had a meeting downtown, he even set up an Uber to drop me off and pick me up afterward. No stress at all. The whole process was painless, and I left totally satisfied. Daryl’s attention to detail made a difference, and I’d highly recommend them. Plus, they’ve got some killer service deals for Audi cars right now—worth checking out!

I had a smooth and hassle-free experience at the service center. I went in for an oil change, but they also performed a multipoint inspection and provided a video link to review the work they did and any issues they found. Val was fantastic to work with—professional, knowledgeable, and communicative. I would recommend them for your Audi service needs.

Frustrating experience, I bought a vehicle, felt frustrated that the chrome trimmings were spray painted. On a car that costs 110k, it seems absurd that they would sell it knowing the trimmings were spray painted. Also sold me the car with a screw in the tire and didn’t get the tire in for like 6 days after I bought the car. Right after I get in the car to drive it off the lot, the service light comes on saying there is a recall on the starter. Frustrated that wasn’t performed before selling the vehicle. UPDATE 12/23/24 I reached out to the email below with no response. I went to the dealership and they told me Will does not work there, but this is just an automated reply you do to all reviews. I’ve added a photo of the terrible loaner provided. I dropped my car off on Friday 12/20 and still do not have it back after what I was told would take 24 hours.